Under the general direction of and in cooperation with the Vice President of Clinical Operations, the Assistant Vice President is responsible for the oversight and management of all operations including all administrative and clinical matters for the Admissions and Utilization Management Department. These activities will require the selected individual to work efficiently and collaboratively with every Walden program and the directors of that program as well as clinicians throughout the system who are responsible for UR and UM activities. The Assistant Vice President will play an integral role in enabling the organization to fulfill its responsibilities to patients, professionals, support staff, and the community through continuous and systematic measurement, assessment and improvement of its systems and processes.
The Intake Coordinator is responsible for clinical screening and coordination for patients seeking on-site assessment; coordinating the exchange of information between admissions department and treatment programs within Walden’s continuum; and communicating with patients, families and professionals to help identify appropriate levels of care.
The Patient Representative/Receptionist works as a professional member of the admissions team. Their primary responsibility is to greet, receive, and assist patients through the intake and assessment process. Additionally, the Patient Representative/Receptionist provides support and coordination for the admissions team, while assisting with the collection of information and patient authorizations.